Account Director Commercial
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Maintainer signals as of 9/25/2026
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own SMB customer relationships and commercial opportunities from qualification through close, onboarding, and expansion. You will manage pipeline and forecasts, lead discovery, communicate technical product value, navigate stakeholders and commercial processes, develop account strategies, and improve scalable sales systems and playbooks.
Requirements
- Software sales experience
- Closing experience
- SMB, mid-market, or commercial sales-cycle ownership
- Revenue target attainment
- Discovery, qualification, pipeline generation, and account planning
- Communication of technical product value
- Executive stakeholder communication
- Customer insight
- Sales process development
- Communication, collaboration, and organization
Responsibilities
- Own commercial opportunities from qualification through close, onboarding, and expansion
- Build and manage pipeline across inbound, outbound, and existing customer opportunities
- Lead discovery and translate customer priorities into use cases for ChatGPT and the OpenAI API
- Develop trusted relationships with business, technical, and executive stakeholders
- Navigate commercial processes with Product, Finance, Legal, Growth, and Revenue Operations
- Maintain accurate pipeline and forecasts
- Identify expansion opportunities and develop account strategies
- Share customer and market insights to improve products, programs, and SMB sales
- Contribute systems, processes, and playbooks for commercial sales
Benefits
- Equity
- Medical, dental, and vision insurance
- Health Savings Account contributions
- Health FSA, Dependent Care FSA, and commuter pre-tax accounts
- 401(k) plan with employer match
- Paid parental, medical, and caregiver leave
- Flexible paid time off or annual paid time off
- Paid company holidays, office closures, and sick or safe time
- Mental health and wellness support
- Employer-paid life and disability coverage
- Daily office meals and eligible meal delivery credits
- Relocation support
- Charitable donation matching
- Wellness stipends