User Growth Regional Lead
Wave Mobile Money is a financial technology company providing affordable mobile money services across Africa.
Funding history
About Wave Mobile Money Inc.
Wave Mobile Money builds and operates a mobile financial network intended to help make Africa the first cashless continent. Its consumer services enable users to deposit and withdraw money, send funds, pay bills, buy airtime, and access customer support through mobile applications and agents. Wave Business provides bulk payments, in-person merchant payments, cash collection tools, a business portal, and checkout APIs. The company serves consumers, agents, merchants, businesses, and other clients across multiple African countries.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage product rollouts and user-growth activities across assigned field locations in the Democratic Republic of the Congo. You will lead supervisors and field promoters, develop distribution roadmaps and acquisition strategies, use data to monitor performance, resolve growth blockers, and coordinate with the agent team.
Requirements
- Proficiency in French
- At least 3 years of relevant experience managing field teams or field-based user-acquisition teams
- At least 1 year of experience designing user-acquisition strategies for a telecom, payment service provider, FMCG, or financial institution
- At least 1 year of experience managing large teams of 50 or more people
- Experience with Excel
- English is a plus
- Knowledge of local Congolese languages, such as Lingala or Kikongo, is a plus
- Launch or expansion experience is desirable
Responsibilities
- Manage supervisors who oversee field-based promoters
- Identify and resolve blockers to user growth and active product usage
- Hire, train, and manage distribution team members
- Build and iterate distribution roadmaps and customer-acquisition strategies
- Use data to make distribution decisions and monitor team performance
- Coordinate with the agent team to align objectives and operationalize strategies
- Share field insights to help develop distribution strategy
- Embed company values within the team
Benefits
- Health-care insurance premiums fully covered for employees and dependents
- Generous parental leave: 26 weeks for mothers and 4 weeks for fathers
- Subsidized childcare upon returning to work
- Subsidized gym memberships and fitness classes
- Airtime reimbursement
- Free food
