User Education Lead

Skills

About the Role

You will lead education for enterprise users getting started with AI at work. You'll own the education roadmap, build and deliver role-based courses and live sessions, experiment with new approaches to teaching AI, work with Product and go-to-market teams, and measure whether learners build skills.

Requirements

• Experience building and leading education programs that develop practical skills
• Engaging teaching and clear writing skills
• Active use of AI in your own work
• Ability to set direction, build partnerships, and deliver high-quality work
• Nice to have: experience designing learning for different professional roles
• Nice to have: experience creating self-serve education resources

Responsibilities

• Own the education roadmap for people getting started with AI at work
• Build and deliver role-based courses, live sessions, demonstrations, and exercises
• Develop and test new approaches to AI education
• Design learning that moves people to independent, repeat use
• Explore new product capabilities and work with Product and customer-facing teams
• Measure and improve learning outcomes

Benefits

• Medical, dental, and vision insurance with HSA employer contributions
• Health FSA, Dependent Care FSA, and commuter pre-tax accounts
• 401(k) with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
• Paid medical and caregiver leave (up to 8 weeks)
• Flexible PTO for exempt employees
• 13+ paid company holidays and coordinated office closures
• Paid sick or safe time
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend
• Daily meals in offices and meal delivery credits
• Relocation support for eligible employees
• Charitable donation matching and wellness stipends
• Equity
• Performance-related bonus