Total Rewards Lead
Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.
Funding history
Investors
About Decagon
Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will define and manage the total compensation philosophy, including salary bands, equity guidelines, bonus structures, and benefits programs. You will maintain job architecture and leveling frameworks, lead compensation reviews, administer equity programs, manage benefits vendors and enrollment, support compliance, and communicate total rewards clearly.
Requirements
- 8+ years of experience in compensation, benefits, or total rewards at a high-growth technology or SaaS company
- Experience building or rebuilding compensation structures, job architecture, and leveling frameworks
- Expertise in equity compensation, including option plans, RSUs, and refresh cycles
- Experience designing and administering benefits programs
- Ability to use market data and build compensation models
- Experience partnering with Finance on headcount planning, compensation accruals, and cost modeling
- Strong communication skills
Responsibilities
- Design and own the total compensation philosophy, including salary bands, equity guidelines, bonus structures, and benefits programs
- Build and maintain job architecture and leveling frameworks
- Lead annual and mid-year compensation review cycles
- Administer equity programs, including grants, refresh cycles, employee education, and vesting communications
- Manage benefits programs, including open enrollment, broker relationships, and plan design
- Serve as the internal expert on compensation and benefits compliance
- Partner with Recruiting to develop competitive offers
- Develop communications about total compensation packages
Benefits
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits through Carrot
- Monthly wellness, lifestyle, and work-life balance stipend
- Daily office lunches and snacks
- Flexible vacation policy