Technical Customer Success Manager
Merkle Science provides blockchain transaction monitoring and investigation tools for cryptocurrency compliance, fraud prevention, and crime detection.
Funding history
Projects
About Merkle Science
Merkle Science offers blockchain intelligence solutions for financial institutions, cryptocurrency businesses, and law enforcement. The platform includes transaction monitoring, forensic investigation tools, due diligence reporting, and training certifications to help users comply with AML and KYC regulations while detecting suspicious activity.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will apply your account management, sales, relationship management, and people management experience to support customer success. You will work effectively through changing requirements and unforeseen issues while maintaining a results-driven approach.
Requirements
- At least 4+ years of account management experience
- Proven sales track record
- Strong relationship and people management capabilities
- Ability to handle changing requirements and unforeseen issues rapidly and positively
- Crypto/blockchain experience is a plus but not required
- Compliance or finance experience is a plus
Benefits
- Health insurance
- Flexible time off
- Work/life-balance-focused hours
- Team-building sessions
- Mental health discussions
- Equity