Technical Consultant, Strategic, Oracle Cloud
Ramp is an AI-powered financial operations platform for businesses, combining corporate cards, expense management, bill payments, accounting automation, procurement, travel, treasury, and related finance workflows.
About Ramp
Ramp is a privately held New York financial-services company founded in 2019. Its platform combines corporate cards, spend and expense management, bill payments, accounting automation, procurement, travel, treasury, and other financial-operations services. Ramp reports serving more than 70,000 companies.
Skills
About the Role
Serve as the technical and financial subject matter expert for strategic enterprise customers running Oracle Fusion Cloud. Guide integrations, configurations, technical discovery, implementations, troubleshooting, and architecture decisions while translating complex solutions into business value and channeling customer feedback to Product and Engineering.
Requirements
- Bachelor's degree in computer science, engineering, finance, business, or a related field.
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role.
- 3+ years of hands-on experience working with Oracle Fusion Cloud.
- Deep familiarity with Oracle Cloud Financials accounting workflows, including General Ledger, Accounts Payable, Subledger Accounting, and multi-org structures.
- Comfort with APIs, integration logic, and system architecture.
- Ability to partner with Product, Engineering, and Design.
- Ability to advise on non-standard Oracle Cloud implementations and edge cases.
- Strong communication, organization, and problem-solving skills.
- Ability to work cross-functionally with Sales, Customer Success, Product, and Engineering.
- Ability to work in ambiguous and fast-paced environments.
- Oracle Cloud Procurement and/or Oracle Projects implementation experience is a plus.
Responsibilities
- Serve as the primary Technical Consultant for strategic enterprise accounts running Oracle Cloud.
- Advise customers and internal teams on Oracle Cloud integration, configuration, and system design.
- Assess customer requirements and propose solutions involving Oracle Cloud, HRIS, and API integrations.
- Support technical workstreams with onboarding specialists and implementation leads.
- Resolve technical hurdles and propose product implementations.
- Conduct technical discovery of customer Oracle Cloud environments and workflows.
- Recommend Ramp architecture and API usage.
- Advocate for integration development aligned with customer needs.
- Troubleshoot Oracle Cloud integration blockers.
- Create internal documentation and tooling.
- Channel customer pain points and feedback to Product and Engineering.
Benefits
- Equity
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Medical, dental, and vision insurance
- One Medical annual membership
- 401(k) with employer match
- Fertility HRA
- Parental leave
- Pet insurance
- In-office meals and refreshments
- Relocation support
- Life insurance
- AD&D coverage
- Disability coverage
- Fertility drug coverage
- Group Retirement Plan with employer match
- Employee Assistance Program
- Virtual care
- Private medical insurance
- Virtual GP and at-home care
- Workplace pension