Technical Account Manager
webAI is an Austin-based sovereign AI company developing local-first, specialized AI systems that organizations can build, deploy, and operate on infrastructure they own.
Projects
About webAI
webAI provides collaborative intelligence software centered on the webAI App, specialized Personas, and its Intelligence Delivery Network. Its platform is designed to keep intelligence close to organizational data and hardware, support private and specialized models, and enable teams to build, share, and improve AI without relying exclusively on centralized cloud systems.
Skills
About the Role
You will serve as a trusted technical advisor for strategic industrial accounts in manufacturing, energy, and supply chain. You will align customer business goals with AI solution strategies, develop long-term technical roadmaps, lead demonstrations and proof-of-concept initiatives, and coordinate technical resources to support solution delivery and ongoing optimization.
Requirements
- 8+ years of experience in account management, solution engineering, technical account management, or technical sales within manufacturing, energy, supply chain, or industrial enterprise software
- Understanding of industrial and supply chain systems, including PLCs, edge computing, network architectures, sensor networks, SCADA, MES, and WMS/TMS systems
- Ability to translate complex operational needs into technical AI solutions
- Ability to travel up to 30% domestically, with occasional international travel
Responsibilities
- Build relationships with technical and operational decision-makers at industrial customer accounts
- Align executive business outcomes with the technical feasibility of AI solutions
- Collaborate with Sales Account Managers to define technical account plans
- Develop multi-year AI roadmaps for industrial processes and operations
- Adapt solution blueprints to customer operational and compliance requirements
- Maintain expertise in industrial trends, AI offerings, and relevant standards
- Lead technical coordination across solution architects, data engineers, product teams, and delivery partners
- Assess feasibility for AI deployments, edge hardware integration, retrofits, and facility enhancements
- Lead technical presentations, workshops, and proof-of-concept initiatives
- Translate AI concepts into outcome-oriented proposals for engineering, IT, and executive stakeholders
- Identify early engagement opportunities in expansion, modernization, and supply chain optimization programs
- Enable long-term customer value through scalable AI integration, lifecycle support, and continuous optimization
Benefits
- Comprehensive health, dental, and vision benefits package
- 401(k) match for U.S.-based employees
- $200/month Health & Wellness stipend
- $500/year Function Health subscription for U.S.-based employees
- Free parking for in-office employees
- Flexible Time Off
- Parental leave for eligible employees
- Supplemental life insurance