Tech Enablement Specialist Change and Adoption
Adyen is a financial technology company providing a unified platform for payments, data, and financial products. It serves global enterprises, retailers, platforms, marketplaces, and other high-growth businesses.
Projects
About Adyen
Adyen provides payment processing and financial technology services through a single platform. Its offerings include online and in-person payments, payment methods, risk management, authentication, revenue optimization, issuing, payouts, liquidity management, embedded accounts, and capital. Adyen typically serves global enterprises, retailers, SaaS platforms, marketplaces, and other high-growth businesses.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will help Tech teams adopt new tools, practices, and ways of working. You will understand current workflows, create practical support, run targeted change activities, facilitate peer learning, test adoption approaches, use AI in your work, design upskilling interventions, and refine enablement topics based on feedback and usage signals.
Requirements
- Experience helping Engineering, Product, or Product Experience teams adopt tools, practices, or ways of working
- Experience with internal enablement, change management, coaching, or learning design
- Experience creating guides, templates, learning paths, FAQs, or explainers
- Hands-on experience planning and running change and adoption activities
- Ability to use AI to explore options, analyze feedback, and create interventions
- Ability to design upskilling interventions
- Strong written and verbal communication skills
- Experiment-driven approach to adoption
Responsibilities
- Understand how Tech teams work and identify adoption barriers
- Turn enablement expectations into practical day-to-day support
- Plan and run targeted change and adoption activities
- Set up peer-to-peer learning formats
- Run adoption experiments and iterate based on feedback
- Use AI as a thought partner
- Design and support upskilling interventions
- Shape enablement topics through ongoing discovery