Team Lead Enterprise Account Management
Adyen is a Dutch financial technology company providing global payment acceptance.
Projects
About Adyen
Adyen N.V. operates a unified financial technology platform for businesses. Its services cover online, in-person, and in-app payments; acquiring; payment methods; risk and authentication; platforms and marketplaces; payouts; card issuing; business accounts; capital; and liquidity management.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build, mentor, and coach a team of account managers serving Unified Commerce customers. You will set revenue goals, provide strategic account guidance, lead cross-functional initiatives, advise enterprise merchants, and improve team operations and stakeholder relationships.
Requirements
- 3+ years of experience managing teams and building executive-level enterprise relationships
- 7+ years of experience in account management, business development, consulting, or a related field
- Experience in enterprise payments and financial services or retail, food and beverage, or hospitality
- Full professional English proficiency
- Management skills and technical aptitude
- Negotiation skills
Responsibilities
- Drive commercial growth through strategic advice to account managers
- Set individual and team revenue goals and report executive-level performance metrics
- Create a collaborative feedback culture and address training needs
- Coach account managers on account planning, contract negotiations, product roadmaps, and executive engagement
- Provide strategic payments advice to enterprise companies
- Collaborate cross-functionally on merchant needs, product innovation, and merchant projects
- Serve as a knowledge source for account management and other departments
- Maintain relationships with internal and external stakeholders
Hiring Process
Application response within 5 business days; interview process typically takes about 4 weeks.