Supply Operations Manager
Hyperbolic is an open-access AI cloud that provides on-demand, reserved, and private GPU infrastructure for AI training, fine-tuning, inference, and production workloads. It serves startups, researchers, AI labs, enterprises, and compute providers.
Maintainer signals as of 8/12/2026
Funding history
Projects
About Hyperbolic
Hyperbolic operates an AI cloud platform that gives teams flexible access to high-performance GPUs through a global compute-provider network. Its offerings include self-serve on-demand GPU instances, reserved dedicated clusters, and private cloud infrastructure, supporting training, fine-tuning, inference, batch jobs, and long-running production workloads. The company serves AI-native teams, researchers, AI labs, enterprises, data centers, and infrastructure providers.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage the operational lifecycle of supplier contracts, reconcile invoices and payments, oversee supplier relationships, coordinate onboarding and capacity handoffs, track infrastructure and billing issues, and build scalable workflows, dashboards, and documentation for GPU supply operations.
Requirements
- 3+ years of experience in operations, business operations, procurement, finance operations, vendor management, or a similar role
- Experience reviewing contracts, invoices, pricing terms, or financial reconciliations
- Strong project-management skills
- Excellent written and verbal communication skills
- Proficiency with spreadsheets and pricing, usage, and payment data
- Experience with cloud infrastructure, data centers, GPU providers, neoclouds, or technical infrastructure suppliers is preferred
Responsibilities
- Manage the operational lifecycle of supplier contracts, order forms, amendments, renewals, and related documentation
- Review and track commercial terms, pricing, payment terms, service-level commitments, notice periods, and termination provisions
- Maintain a centralized source of truth for supplier agreements
- Coordinate contract review, signing, and implementation with Legal, Finance, and Supply leadership
- Flag renewals, payment deadlines, notice periods, and contractual risks
- Review supplier invoices against contracted rates, capacity, uptime, service credits, and usage data
- Investigate billing discrepancies and recover service credits owed under supplier SLAs
- Validate invoice accuracy before payments are approved
- Track supplier deposits, prepayments, recurring payments, true-ups, credits, and other financial obligations
- Own ongoing operational relationships with existing suppliers
- Lead biweekly supplier check-ins and track action items and open issues
- Coordinate supplier onboarding, capacity handoffs, testing windows, and operational readiness
- Track infrastructure performance, downtime, maintenance, and billing-related issues
- Design scalable workflows, templates, dashboards, and documentation
- Report on supplier health, contractual obligations, invoice status, and unresolved risks
