Senior Associate - Influencer Operations
CoinSwitch lets users trade cryptocurrencies in India with spot, futures, and options markets, supporting INR and USDT, plus SIP, API, and OTC.
Funding history
About CoinSwitch
CoinSwitch is a crypto exchange for users in India. It offers spot, futures, and options trading with INR and USDT settlement. Users can set up systematic investment plans, use API access for automated trading, deposit crypto, and place large orders through OTC. Institutional services are available for professional needs.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the operational, reporting, and compliance functions of the influencer marketing business. You will manage campaign and operational data, build dashboards and reports, write SQL queries, automate recurring reporting, coordinate creator invoices and payouts, maintain contracts and KYC documentation, support audit readiness, track campaign milestones, develop SOPs, improve workflows, and provide operational insights to leadership.
Requirements
- Proficiency in SQL for data extraction, validation, and analysis
- Advanced proficiency in Microsoft Excel, including Pivot Tables, XLOOKUP, INDEX-MATCH, Power Query, and advanced formulas
- Hands-on experience with Redash, Databricks, and Tableau
- Experience creating interactive Tableau dashboards and KPI reports
- Strong analytical and problem-solving skills with large datasets
- Excellent stakeholder management and cross-functional coordination skills
- High attention to detail with a focus on documentation, audit readiness, and process compliance
- Ability to manage multiple priorities in a fast-paced environment
- 2 to 5 years of experience in Operations, Business Analytics, MIS, Influencer Operations, or a similar role
- Experience working with Finance, Compliance, or Audit teams
- Familiarity with CRM systems and workflow automation tools
Responsibilities
- Own daily, weekly, and monthly MIS reporting for influencer campaigns and business performance
- Build and maintain dashboards using Tableau, Redash, and Databricks
- Analyze campaign, creator, and operational data to generate business insights
- Write SQL queries to extract, validate, and analyze data from multiple sources
- Automate recurring reports and improve reporting efficiency
- Ensure data accuracy, consistency, and reporting hygiene across operational workflows
- Coordinate creator invoices, payment requests, reconciliations, and payout tracking with Finance
- Work with Compliance and Legal teams to complete contracts, KYC documents, approvals, and campaign documentation
- Maintain audit trails and documentation for influencer partnerships
- Ensure operational processes comply with internal policies and regulatory requirements
- Identify discrepancies and resolve finance and compliance issues
- Act as the operational bridge between Business, Finance, Compliance, Marketing, and Legal teams
- Track campaign timelines, deliverables, approvals, and operational milestones
- Develop and maintain Standard Operating Procedures for influencer operations
- Identify process gaps and implement workflow improvements through automation and reporting
- Support leadership with operational insights and business performance reports
Benefits
- Up to 8 months of maternity leave
- 1 month of paternity leave
- Reimbursement of medical bills for gender reassignment surgery
- Offsites
- Gift boxes
- HR-organized activities
