Strategic AI transformation lead

WRITER is an enterprise AI platform for agentic work, aimed at marketing and revenue teams.

San Francisco, United States
About WRITER

WRITER provides AI agents, proprietary Palmyra models, enterprise context and governance tooling to create and execute enterprise workflows.

View jobs by WRITER

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will partner with strategic enterprise customers to define AI transformation strategies, measure value and P&L impact, build executive relationships, manage complex programs, identify expansion opportunities, and create scalable transformation frameworks.

Requirements

  • Over 10 years of strategic account management or transformation consulting experience with Fortune 50–100 companies.
  • Proven ability to build C-suite relationships and lead large-scale transformations.
  • Change management and strategic thinking expertise.
  • Ability to translate capabilities into measurable outcomes and P&L impact.
  • Executive presentation, communication, cross-functional coordination, and conflict-resolution skills.
  • Management consulting or strategy advisory background.

Responsibilities

  • Manage a portfolio of customers and lead ROI and value initiatives.
  • Set transformation vision and define JTBD frameworks with customer leadership.
  • Build C-suite relationships as a trusted advisor.
  • Conduct surveys and interviews to quantify AI adoption’s P&L impact.
  • Orchestrate cross-functional customer programs, escalations, risk mitigation, and updates.
  • Identify cross-sell and upsell opportunities with sales.
  • Create reusable transformation decks, frameworks, and communications.

Benefits

  • Generous PTO and company holidays.
  • Medical, dental, and vision coverage for employees and families.
  • 16 weeks of paid parental leave.
  • Fertility and family planning support.
  • Early-detection cancer testing through Galleri.
  • Flexible spending and dependent FSA options.
  • Health savings account with company contribution for eligible plans.
  • Wellness stipend.
  • Learning and development stipend.
  • Company-wide and team off-sites.
  • Company stock options and 401k.