Strategic Account Manager - MENA
AI risk platform that helps financial institutions prevent fraud, ensure compliance, and detect money laundering through behavioral analysis and device intelligence.
Maintainer signals as of 8/23/2026
Funding history
Projects
About Sardine
Sardine helps financial institutions prevent fraud and ensure compliance by analyzing user behavior and device intelligence in real-time. Users can detect identity theft, payment fraud, account takeovers, and money laundering while streamlining KYC/AML processes. Sardine provides risk management with AI agents, case management, and regulatory reporting tools.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage a portfolio of strategic customers and serve as their primary point of contact. You will understand the product and technology, translate complex problems into actionable solutions, advise on fraud and compliance practices, build and communicate KPIs, provide strategic analysis, and partner with risk analytics specialists to address fraud typologies.
Requirements
- At least 7 years of experience in account management customer success risk management or solutions architecture
- Experience in B2B SaaS and customer API integrations
- Experience in fraud payments compliance fintech or AML KYC
- Preferred experience in the banking vertical
- Strong presentation skills
- Customer facing experience with technical products
- Exceptional project management and stakeholder management skills
- Proficiency with business intelligence tools
- Strong analytical and problem solving skills
- Ability to translate complex strategies into actionable processes
- Relationship building and collaboration skills
- Process improvement mindset
Responsibilities
- Serve as the primary customer contact
- Maximize customer return on investment
- Build product technology and strategy knowledge
- Translate complex problems into actionable solutions
- Advise customers on fraud and compliance best practices
- Build monitor and communicate customer KPIs
- Provide strategic analysis for long term expansion
- Partner with risk analytics specialists to address new fraud typologies
Benefits
- Equity compensation
- Early exercise for all options including pre-vested options
- Remote-first work culture
- Flexible paid time off
- Year-end break
- Health insurance dental and vision coverage for employees and dependents in the US and Canada
- 4% 401k or RRSP matching in the US and Canada
- MacBook Pro
- One-time home office setup stipend
- Monthly meal stipend
- Monthly social meet-up stipend
- Annual health and wellness stipend
- Annual learning stipend