Staff Program Manager Services Business Process Automation

UK-based AI and robotics company building commercially scalable humanoid robots for industrial deployment.

London, United Kingdom

Funding history

About Humanoid

Humanoid develops industrial humanoid robots and its proprietary KinetIQ AI framework for real-world tasks across manufacturing, logistics, and related environments.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own the business process automation roadmap for service lifecycle management, business intelligence, automation, and customer IT/OT integrations. You will lead platform deployments, govern risks and budgets, manage vendors, track operational outcomes, and align technical programs with business priorities.

Requirements

  • Digital or IT program management
  • CRM deployment
  • SLM deployment
  • ERP deployment
  • Program management certification
  • Agile
  • CRM
  • SLM
  • Business intelligence
  • Enterprise integration
  • Budget management
  • Stakeholder communication

Responsibilities

  • Define and evolve the business process automation roadmap
  • Translate digitalization objectives into a time-phased program with milestones and resource plans
  • Lead cross-functional software deployments and platform integrations
  • Own program governance, including risks, dependencies, change control, escalations, and reporting
  • Track schedule, budget, adoption, data quality, and SLA impact
  • Champion the Services Lean First KPI framework
  • Manage vendor relationships, program budgets, and platform decisions
  • Act as an interface between services, product, and corporate IT leadership

Benefits

  • Stock options
  • 30+ paid days off, including annual leave, UK bank holidays, and company closure days
  • Private healthcare
  • Pension scheme with 8% total contribution
  • Free daily breakfast, catered lunch, and in-office snacks