Specialist Operations Account Services Corporate Banking Operations
DBS Bank is a Singapore-headquartered bank serving personal, SME, corporate, wealth management, and institutional customers across 19 markets. It provides digital banking, financial markets, investment, lending, and other banking services.
About DBS Bank Ltd
DBS Bank is an Asia-focused banking group headquartered in Singapore. The bank offers personal and SME banking, corporate banking, private banking, global wealth management, financial markets, investment services, and digital banking products including digibank, IDEAL, and DBS Vickers Online. DBS also serves institutional and corporate clients and provides tokenised physical gold offerings for customers.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage corporate account service operations, process account maintenance requests, respond to internal and external inquiries, support compliance and risk controls, guide section members, participate in system testing, prepare regulatory reports, and oversee channel management activities.
Requirements
- Minimum 10 years of experience in a similar role within the banking or financial services industry
- Communication
- Interpersonal skills
- Problem-solving
- Analysis
- Banking systems
- Software applications
Responsibilities
- Assist the section manager with day-to-day section activities
- Process CIF creation, account opening, mandate changes, address changes, and account maintenance requests
- Respond to internal and external inquiries about account services processing
- Streamline operational procedures and improve productivity and controls
- Comply with banking rules, guidelines, and regulatory requirements
- Escalate exceptional, outstanding, and suspicious transactions
- Coordinate, guide, coach, and counsel section members
- Support system enhancements and user acceptance testing
- Prepare regulatory and management reports
- Perform customer setup and maintenance for internet enterprise banking services
- Provide second-level client services and resolve or escalate complaints
- Check subordinate work and reconcile General Ledger accounts
- Supervise junior staff
- Participate in project initiatives and business development
