Software Engineer, Agent (New Grad 2027)
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design, build, and ship reliable, scalable AI agents for production use. You will own the agent development lifecycle from pilot through deployment and iteration, work directly with customers to solve business problems, and use those insights to prototype platform tools and features.
Requirements
- Experience building and scaling end-to-end production systems
- Technical problem-solving
- Customer-facing problem solving
- Communication with technical and non-technical audiences
Responsibilities
- Design and deliver production-grade AI agents
- Own the agent development lifecycle from pilot through deployment and iteration
- Work directly with enterprise customers to understand and solve business challenges
- Prototype new tools and features based on customer needs
- Collaborate with research, product, and platform stakeholders to improve AI agent development
Benefits
- Equity
- Flexible unlimited paid time off
- Medical, dental, and vision benefits
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons