Demo Experience Engineer Technical Success
OpenAIVisit OpenAI website
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Recently funded151 current maintainers88 active leads20 new active leads99 lead step-downs12 early lead departures
San Francisco, United States
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own end-to-end readiness for priority product demos. You will build prototypes, LLM agents, integrations, and self-service tools; automate preparation and validation; and turn recurring customer needs and feedback into reusable systems and product improvements.
Requirements
- Engineering depth in software architectures, integrations, data, LLM agents, skills, plugins, or AI-powered systems
- Experience building compelling demos, reusable technical assets, or adoption tooling
- Ability to turn ambiguous capabilities into reliable reusable software systems
- Knowledge of when bespoke customer solutions should become shared platform capabilities
- Commitment to AI safety, responsible deployment, and accurate product representation
Responsibilities
- Own end-to-end demo readiness for priority product capabilities
- Build prototypes, LLM agents, and reference flows
- Create reusable accelerators, companion apps, templates, LLM Skills, Plugins, and demo packages
- Partner with GTM teams during high-impact customer engagements
- Build internal agentic systems for demo preparation, validation, and asset maintenance
- Translate recurring feedback into product insights and launch-readiness improvements
- Define demo quality standards for accuracy, safety, reliability, usability, and adoption
Benefits
- Hybrid work model with 3 office days per week
- Relocation assistance
- Medical, dental, and vision insurance for employees and families with employer HSA contributions
- Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
- 401(k) retirement plan with employer match
- Paid parental, medical, and caregiver leave
- Flexible PTO for exempt employees or up to 15 days annually for non-exempt employees
- 13+ paid holidays, coordinated office closures, and paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Daily office meals and eligible meal-delivery credits
- Charitable donation matching and wellness stipends may be provided