Senior Sales Operations Analyst

Synthesia is an active London-based enterprise AI video platform that lets businesses create, localize, manage, and publish videos using AI avatars and voiceovers.

London, United Kingdom
About Synthesia

Synthesia Limited provides browser-based AI video creation for business communications, training, sales enablement, marketing, and support. Its platform includes AI-assisted creation, avatars, voiceovers, translation/localization, collaboration, and publishing workflows.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own the systems, data, and processes supporting the go-to-market motion. You will build reporting, prepare forecast data, improve sales processes, support compensation and quota planning, collaborate with cross-functional stakeholders, and resolve data and process issues.

Requirements

  • 3–5+ years of experience in Sales Operations, Revenue Operations, or Business Analysis
  • Hands-on Salesforce experience
  • Advanced Excel or Google Sheets skills
  • Experience with SQL or BI tools such as Tableau, Looker, or Omni
  • Experience building reporting and forecasting models for sales leadership
  • Experience working with Sales, Finance, and Marketing stakeholders
  • Analytical, process-improvement, and communication skills

Responsibilities

  • Build and maintain dashboards for pipeline, forecasts, quota attainment, and funnel conversion
  • Deliver reporting to sales leadership
  • Prepare and validate data for weekly, monthly, and quarterly forecast calls
  • Improve territory planning, lead routing, deal desk operations, and quote-to-cash workflows
  • Model commission plans, calculate payouts, and support quota-setting analysis
  • Partner with Marketing, Customer Success, RevOps, and Finance on GTM efficiency and reporting
  • Identify process breakdowns and data issues and drive fixes