Senior People Operations Partner
Shakepay is a Canadian financial services company that lets Canadians buy, sell, send, and hold bitcoin and ethereum. It also offers bitcoin rewards, direct deposit, cashback, and wallet transfers.
Funding history
About Shakepay
Shakepay provides a Canadian crypto platform for buying and selling bitcoin and ethereum, sending money, and moving bitcoin to private wallets or cash to banks. Its offerings include recurring bitcoin buys, bitcoin rewards for shaking and shopping, direct deposit, referrals, business services, and private-client services. The company states that it is a CIRO member, registered as an Investment Dealer across Canadian provinces and territories, and licensed by FINTRAC as a Money Service Business.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage core People Operations processes throughout the employee lifecycle, including onboarding, offboarding, leave, benefits, employee data, documentation, and People systems. You will improve workflows and resources, support performance and compensation cycles, use data and feedback to identify improvements, and partner with internal stakeholders and external vendors on People-related work.
Requirements
- 5+ years of progressive experience in People Operations, HR business partnering, HR generalist work, or a related People role
- Experience independently managing multiple People workstreams in a fast-paced, changing, or lean environment
- Hands-on experience supporting the employee lifecycle, People systems, employee data, documentation, and operational processes
- Experience contributing to performance management, compensation, onboarding, offboarding, policy work, manager enablement, or company-wide People programs
- Working knowledge of Canadian employment practices and judgment about when to involve Legal or external advisors
- Experience improving processes and building better systems for recurring problems
- Strong judgment, discretion, communication, and follow-through when handling sensitive employee matters
- Ability to prioritize competing needs, make practical tradeoffs, and work without close supervision
- English fluency
Responsibilities
- Manage core People processes across the employee lifecycle, including onboarding, offboarding, leave, benefits, employee data, documentation, and People systems
- Design, document, and improve People workflows, handoffs, and resources
- Support delivery and continuous improvement of performance and compensation programs
- Provide recommendations, options, tradeoffs, and next steps for People-related decisions
- Use data, employee feedback, and experience to identify risks, patterns, and opportunities for improvement and automation
- Partner with Finance, Legal, Security, Talent, and external vendors on People-related work
- Create documentation, repeatable processes, and backup coverage to strengthen continuity
Benefits
- Stock options
- Yearly salary assessments
- Health and dental coverage
- Health and wellness spending accounts
- Remote work from anywhere in Canada
- Optional access to office spaces in Montreal and Toronto
- $2,000 annual budget for courses, certifications, and training
- 20 days of vacation per year
- $1,000 bonus for using all vacation
- Parental leave top-up to 100% of salary for 18 weeks
- Quarterly team-specific or company-wide offsites