Senior People Operations Associate
MetaMask is an active Consensys-developed self-custodial crypto wallet and onchain finance platform available through browser extensions and mobile apps.
Projects
About MetaMask
MetaMask provides self-custodial digital-asset management and access to decentralized applications. Its current platform includes wallet functionality, token swaps, trading, payments, earning, MetaMask Card, security features, Snaps, Agent Wallet, and developer tooling. MetaMask is a Consensys product and brand rather than an independently evidenced legal entity.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own day-to-day global People Operations with a focus on Europe. You will manage employee lifecycle processes, maintain accurate HR data, administer leave and benefits, support compliance, improve processes through automation, and lead people projects from scoping through delivery.
Requirements
- Experience in global or multi-country People or HR Operations
- Knowledge of UK and European employment practices, statutory leave, GDPR, and UK GDPR
- Experience with onboarding, offboarding, employee lifecycle changes, and leave administration
- Experience with Employer of Record providers and third-party vendors
- Experience drafting and maintaining employee policies and documentation
- Experience with an HRIS, ideally ADP Workforce Now
- Excel or Google Sheets skills, including lookups, pivot tables, and data validation
- Experience with automation and AI tools
- 5+ years of People Operations, HR Operations, HR Administration, or related experience
- Fluency in English
- Experience leading projects and coordinating cross-functional stakeholders
Responsibilities
- Manage global employee lifecycle processes, including pre-boarding, onboarding, transfers, changes, and offboarding
- Prepare employment contracts, amendments, and new-hire documentation
- Administer statutory and company leaves and benefits across multiple countries
- Coordinate with Payroll on hires, terminations, compensation changes, and leaves
- Manage relationships with Employer of Record providers and external vendors
- Support immigration and relocation processes and track work authorization
- Maintain employee records in ADP Workforce Now and perform audits and reconciliations
- Ensure compliance with European labor law, data privacy requirements, and GDPR
- Answer employee and manager questions on policies, leave, and processes
- Identify and implement automation and AI-enabled process improvements
- Create process documentation, guides, FAQs, and process maps
- Lead global and regional People projects from scoping through delivery