Senior Partner Solutions Engineer - Cellular Connectivity
Adyen is a Dutch financial technology company providing global payment acceptance.
Projects
About Adyen
Adyen N.V. operates a unified financial technology platform for businesses. Its services cover online, in-person, and in-app payments; acquiring; payment methods; risk and authentication; platforms and marketplaces; payouts; card issuing; business accounts; capital; and liquidity management.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own technical relationships with cellular-connectivity partners, establish governance and escalation paths, and lead complex investigations. You will drive root-cause analysis and corrective actions, assess provider and platform changes, align cross-functional stakeholders, and turn recurring reliability issues into lasting improvements.
Requirements
- Experience in partner engineering, telecom engineering, technical account management, solutions engineering, or a similar role
- Experience managing complex external technical relationships
- Understanding of LTE, 4G, 5G, SIM, eSIM, roaming, APN, mobile networks, IoT connectivity, or managed connectivity platforms
- Troubleshooting skills in distributed connectivity environments
- Experience with incident management, problem management, root-cause analysis, and corrective actions
- Stakeholder-management and communication skills
- Ability to work across time zones and travel to partner locations
Responsibilities
- Own technical relationships with cellular-connectivity partners
- Establish priorities, commitments, governance, and escalation paths
- Lead complex connectivity investigations and incidents
- Drive root-cause analysis, corrective actions, and preventive measures
- Track technical risks, dependencies, and partner commitments
- Assess provider, network, SIM, eSIM, and platform changes
- Support provider evaluation, onboarding, and connectivity solutions
- Align technical priorities and decisions with cross-functional stakeholders
- Identify recurring reliability patterns and drive structural improvements