Senior Officer, Branch Relationship Manager, Consumer Banking Group
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will acquire and upgrade eligible clients to the Treasures segment, grow assets under management, deepen customer wallet share, and meet volume and revenue targets. You will activate digital channels, cross-sell banking products, provide service, resolve client issues, coordinate with internal specialists, and ensure regulatory compliance and due diligence.
Requirements
- Minimum 2 years of experience in a reputed bank
- Proficiency in banking products
- Knowledge of the local market and competition
- Graduate qualification
- AMFI, IRDAI, FEDAI, and BCSBI certifications are advantageous
Responsibilities
- Acquire and engage clients with assets under management of at least INR 1 million
- Cross-sell and up-sell banking products and services
- Manage client relationships and service levels
- Acquire and upgrade clients to the Treasures segment
- Grow assets under management and customer wallet share
- Achieve monthly and annual volume and revenue objectives
- Activate digital banking channels and grow savings books
- Implement product strategies through relationship management
- Deliver customer service and resolve customer queries and complaints
- Ensure sales-process, regulatory, AML, KYC, and risk compliance
- Conduct due diligence during client onboarding and engagement
- Coordinate with service teams and product specialists