Senior Full Stack Engineer Conversation Intelligence
Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.
Funding history
About Cresta
Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build end-to-end features for a no-code processing platform, including visual workflow editors, UI components, backend services, APIs, data models, and storage layers. You will expose conversation intelligence through configurable interfaces, improve scalability and performance, maintain a secure and reliable stack, and participate in design reviews and continuous integration.
Requirements
- Full-stack engineering experience with frontend and backend contributions to no-code or low-code platforms
- React
- TypeScript
- Complex UI design patterns
- Python, Go, or similar backend languages
- RESTful APIs
- Microservices architecture
- Database systems
- Data modeling
- Postgres, ClickHouse, or Elasticsearch
- Platforms or tools for non-technical users
- AI/ML, automation, or workflow products
- State management, execution logic, or visual programming paradigms
- Collaboration and communication skills
Responsibilities
- Design, develop, and maintain end-to-end platform features
- Build UI components and visual editors for conversation logic and workflows
- Architect and implement backend services and APIs
- Expose conversation intelligence through accessible configurable interfaces
- Develop data models and storage layers
- Improve frontend and backend performance and scalability
- Ensure full-stack reliability, security, and maintainability
- Participate in design discussions, code reviews, and continuous integration
Benefits
- Medical, dental, and vision coverage
- Flexible PTO
- Paid parental leave
- Retirement savings plan
- Remote work setup budget
- Monthly wellness and communication stipend
- In-office meal program
- Commuter benefits for onsite employees
- Equity