Senior Corporate IT Engineer

Perplexity is an AI-powered answer engine that provides real-time, cited answers and research capabilities.

San Francisco, United States
About Perplexity

Private AI company founded in 2022. Its products combine conversational search and research with cited web sources; it also offers developer-facing Search, Agent, Router, and Embeddings APIs.

View jobs by Perplexity

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will build AI automations and IT workflows, improve ticketing and self-service, automate user and device management, and optimize corporate software systems. You will improve MDM and onboarding, enforce security policies, lead endpoint, IAM, and backend projects, and train and support staff.

Requirements

  • IT systems administration
  • macOS
  • Google Workspace
  • Okta
  • Okta Workflows
  • Bash
  • Python
  • Mobile device management
  • Identity and access management
  • RBAC
  • Encryption
  • Cybersecurity
  • ITIL
  • Problem management
  • SLA
  • Ticketing system

Responsibilities

  • Build AI automations, custom skills, and IT workflows
  • Tune agentic IT ticketing, analyze tickets, define KPIs, and automate common request resolution
  • Automate user and device management
  • Enable self-service and help departments automate processes
  • Manage and optimize corporate software systems
  • Improve mobile device management and onboarding
  • Roll out and enforce security policies
  • Lead IT projects across endpoint management, IAM, and the IT backend
  • Train and support staff on IT systems

Benefits

  • Equity
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement benefits
  • Fitness benefits
  • Commuter accounts
  • Dependent care accounts
Senior Corporate IT Engineer at Perplexity | JobStash