Senior Associate Generalist Business Support Unit SME Banking
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead credit documentation, loan disbursement, and post-disbursement activities. You will review and execute facility and security documents, manage mortgage processes, resolve exceptions, coordinate with legal and valuation agencies, improve workflows through automation, and guide junior staff.
Requirements
- Advanced knowledge of legal documentation and mortgage processes
- Experience streamlining and automating operational processes
- Ability to drive operational efficiency and reduce turnaround time
- Business support and stakeholder-management skills
- Advanced knowledge of MS Office, core banking systems, document management systems, and credit services platforms
- Proficiency in systems related to legal documentation and mortgage processes
Responsibilities
- Lead documentation and credit-related services
- Review, draft, and execute offer letters and facility documents
- Maintain security-document templates
- Ensure regulatory compliance for credit documentation and loan administration
- Oversee mortgage security creation, perfection, enforcement, valuations, and collateral audits
- Identify and mitigate legal and documentation risks
- Analyze processes and identify operational bottlenecks
- Design and implement workflow automation solutions
- Optimize loan disbursement and post-disbursement processes
- Coordinate with legal and valuation agencies for timely reports
- Resolve critical exception items with relationship managers, customers, and the Credit Control Unit
- Manage vendor relationships, payments, and disputes
- Establish and monitor operational efficiency and turnaround-time KPIs
- Liaise with internal and external stakeholders
- Mentor junior team members