Head of Payment Operations
IG operates an award-winning trading platform and provides forex trading services, support, and educational resources through IG Academy.
Maintainer signals as of 9/2/2026
About IG
IG is a trading-services company offering an award-winning trading platform, including forex trading services in the US. Its website highlights instant support and educational resources through IG Academy, and warns users about the risks of leveraged CFD trading.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead payment operations across the UK, India and Australia, set performance standards, and develop leaders. You will own vendor strategy, contracts, budgets and costs; sponsor payment changes; maintain payment controls; address audit findings; and use operational data to influence business decisions.
Requirements
- Payment operations leadership
- Regulated financial services
- Multi-location team management
- Payment rail
- Card acquiring
- Card issuing
- Open banking
- Payment architecture
- Vendor negotiation
- Budget management
- Cost reduction
- Client money protection
- Risk management
- Transaction data analysis
- Stakeholder communication
- Work prioritization
- Trading
- Brokerage
- Alternative payment method
- Stablecoin
- Digital asset
- Automation
- Artificial intelligence
- FCA
- ASIC
- DFSA
Responsibilities
- Lead payment operations across the UK, India and Australia
- Set performance expectations and develop leadership capability
- Coach and mentor payment operations staff
- Own payment vendor selection, negotiation, performance management and exit
- Manage vendor budgets and commercial commitments
- Reduce transaction costs through routing, pricing and contract renegotiation
- Sponsor payments change and maintain the payments roadmap
- Work with Engineering and Product to secure delivery capacity
- Own the payments control environment and protect client money
- Partner with Financial Crime, Fraud and Compliance on payment risk
- Close audit and regulatory findings at root cause
- Define and report payment operational metrics
- Use payment data to influence senior stakeholders
