Senior AI Cloud Network Operations Engineer
Bitdeer is a NASDAQ-listed (BTDR) high-performance computing and Bitcoin mining company headquartered in Singapore. It provides end-to-end Bitcoin mining solutions (mining hardware like SEALMINER, Minerbase containers, cloud mining, hosting, and mining farm/data center operations) as well as AI Cloud services offering GPU compute (NVIDIA GB200 NVL72, B200, H200, H100) for AI training and deployment. Its customers range from individual and institutional Bitcoin miners to enterprises and developers needing scalable AI/ML compute infrastructure.
Funding history
Investors
About Bitdeer
Bitdeer Technologies Group is a NASDAQ-listed (ticker: BTDR) technology company headquartered in Singapore that describes itself as a "world-leading" high-performance computing platform and Bitcoin mining services provider. The company is vertically integrated across the value chain, spanning IC design and hardware manufacturing (its own SEALMINER ASIC miners and Minerbase mobile cooling containers), infrastructure construction and cloud mining, and artificial intelligence/high-performance computing. Bitdeer handles the full range of mining-related processes for its customers, including equipment procurement, transport logistics, datacenter design and construction, equipment management, and daily operations, and offers institutional services, a hash rate market, and a miner rights trading marketplace via its mobile apps (Bitdeer App and Minerplus App). Since 2013 Bitdeer has built more than 30 data centers globally and currently operates 9 large-scale data centers (including one of North America's largest) with roughly 3GW of diversified energy capacity and tens of exahashes of managed hash rate, with major operations in the United States, Bhutan, Norway, Canada, Malaysia, and Ethiopia. Since 2023 it has also been expanding a global AI infrastructure business (Bitdeer AI Cloud), powered by thousands of NVIDIA GPUs (including GB200 NVL72 and B200, with GB300 NVL72 and B300 planned), offering turnkey AI datacenter solutions and GPU cloud compute for AI training and deployment starting at around $2/hour. Bitdeer serves both individual/retail Bitcoin miners and institutional clients, as well as AI developers and enterprises seeking scalable, energy-efficient compute.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You monitor the full network estate around the clock, respond to outages and device failures, manage network tickets, investigate AI network performance issues, produce health reports and post-incident reviews, support customer and R&D change requests, and execute controlled network changes.
Requirements
- 5+ years of network operations experience
- Degree in computer science, telecommunications, electronics, or a similar field
- Knowledge of BGP, OSPF, VXLAN, EVPN, and ECMP
- Experience with enterprise-grade switches and routers
- Working knowledge of InfiniBand or RoCEv2
- Understanding of PFC and ECN congestion control
- Familiarity with Zabbix, Prometheus, Grafana, Cacti, and MTR
- Fluency in Chinese and English
- Experience with large-scale GPU clusters is preferred
- Familiarity with NCCL and MPI is preferred
- Proficiency with NVIDIA UFM is preferred
- CCIE, JNCIE, NCP-AIN, or advanced networking certifications are preferred
- Optical transmission or global backbone experience is preferred
- Python or Go network automation experience is preferred
Responsibilities
- Monitor switches, routers, optical transport, device health, bandwidth, and traffic load
- Monitor AI-specific network signals
- Respond to network outages, link failures, and device-down events
- Investigate jitter, NCCL throughput degradation, and AI network performance issues
- Manage network request tickets from creation through resolution
- Produce network health reports and post-incident reviews
- Maintain the network operations knowledge base
- Handle network change requests for internal R&D teams and customers
- Execute network changes under change management procedures
Benefits
- Attractive welfare benefits