Sales Operations Specialist - Mandarin Speaking
TMGM (Trademax Global Limited / Trademax Australia Limited) is an online CFD and forex broker offering trading in Forex, Precious Metals, Cryptocurrencies, Oil, Shares and Indices. It serves retail investors globally, providing platforms like MetaTrader 4/5 and its own TMGM app, with competitive spreads, high leverage, and various account types including cent accounts.
About TMGM
TMGM is a global online trading broker operating under Trademax Australia Limited (regulated by ASIC, AFSL no. 436416, based in Sydney, NSW, Australia) and Trademax Global Limited. The company offers CFD trading across six asset classes—Forex, Precious Metals, Cryptocurrencies, Oil, Shares, and Indices—via industry-standard platforms such as MetaTrader 4 and MetaTrader 5, as well as its own TMGM mobile app. It serves retail traders and investors in over 150 countries (excluding the US, Malaysia and Thailand), offering features like tight spreads from 0.0 pips, leverage up to 1:1000, minimum deposits as low as $15-$100, fast execution, segregated client funds, and multiple funding options with no fees. TMGM also provides educational resources including a trading academy, webinars, market news and analysis, and runs promotions such as trading competitions, referral bonuses, and cashback programs. The company has sponsorship partnerships with Chelsea FC and the Brooklyn Nets, and has received numerous industry awards for broker services, trading platforms, and customer support across the Asia-Pacific region.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Support daily operational and coordination activities, process execution, internal record maintenance, routine operational tasks, and cross-team coordination in a structured, process-driven environment.
Requirements
- Proficient in Microsoft Excel, including pivot tables, filtering, and basic formulas
- Strong attention to detail and a high level of accuracy
- Reliable and consistent in handling day-to-day responsibilities
- Good communication and coordination skills
- Well-organized and able to manage routine tasks in a structured manner
- Patient and able to handle repetitive operational work carefully
- Willingness to learn internal processes and support process standardization
- Comfortable maintaining documentation and structured records such as SOPs and process files
- Able to coordinate and track ongoing tasks or small-scale projects
- Able to organize task priorities and maintain progress trackers
- Able to provide basic data preparation and analysis support
Responsibilities
- Support daily operational processes and ensure tasks are completed accurately and on time
- Assist with access setup and updates, and related maintenance tasks based on procedures
- Coordinate with relevant teams to collect and confirm required information for ongoing processes
- Maintain and update internal trackers, records, and internal guidelines
- Support routine operational tasks, including data preparation and basic checking
- Provide general coordination and administrative support for ad hoc tasks assigned by the team
Benefits
- Performance-based bonuses
- Health and wellness benefits
- Flexible working arrangements
- Opportunities for career growth and development
- Collaborative and inclusive work environment
