Revenue Operations Manager
Kody is an agentic commerce platform with embedded payments, helping businesses manage payment acceptance, cash flow, customer engagement, and operations.
Maintainer signals as of 9/2/2026
Funding history
Investors
About Kody
Kody provides an all-in-one commerce and payments platform for businesses with physical locations, particularly hospitality and other brick-and-mortar businesses. Its services include payment acceptance, financial and banking services through partners, cash-flow access via KodyCard, management tools, reporting and analytics, customer tracking, loyalty features, and conversational AI capabilities. Kody supports businesses through web- and app-based technology and offers multiple pricing plans for merchants.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You optimize revenue processes across the sales funnel, identify operational bottlenecks, support territory and quota management, maintain reporting dashboards, analyze GTM performance, assist with forecasting, protect data integrity, integrate platforms, automate workflows, and train users.
Requirements
- At least 3 years of experience in sales operations, revenue operations, or business operations within a SaaS company
- Hands-on experience with HubSpot and Intercom
- Understanding of SaaS metrics including ARR, NRR, CAC, LTV, and conversion rates
- Advanced Excel or Google Sheets skills
- Experience with Tableau or Power BI is an advantage
- Excellent written and verbal English communication skills
- Strong problem-solving skills
- High attention to detail
- University degree or equivalent practical experience
Responsibilities
- Support and refine revenue processes across the sales funnel
- Identify operational bottlenecks and implement process improvements
- Assist with territory allocation, quota tracking, and pipeline management
- Maintain reporting frameworks and dashboards
- Track GTM performance, conversion rates, and pipeline health
- Conduct data analysis for sales leadership
- Assist with revenue forecasting, capacity modeling, and KPI tracking
- Ensure data integrity across revenue systems
- Integrate GTM platforms and automate routine workflows
- Provide system training and troubleshooting support
Benefits
- Health insurance including medical and dental
- Competitive performance bonus
- Work in a new office space in Admiralty
- Opportunities for career growth in leadership and strategy
- Collaborative, inclusive environment