Relationship Manager
DBS Bank is a Singapore-headquartered bank serving personal, SME, corporate, wealth management, and institutional customers across 19 markets. It provides digital banking, financial markets, investment, lending, and other banking services.
About DBS Bank Ltd
DBS Bank is an Asia-focused banking group headquartered in Singapore. The bank offers personal and SME banking, corporate banking, private banking, global wealth management, financial markets, investment services, and digital banking products including digibank, IDEAL, and DBS Vickers Online. DBS also serves institutional and corporate clients and provides tokenised physical gold offerings for customers.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You develop client relationships, understand financial needs, provide tailored solutions, identify growth opportunities, and cross-sell relevant products and services. You support sales strategies, maintain accurate client records, deliver customer service, and comply with policies and regulatory requirements.
Requirements
- 3-5 years of experience in a similar role within banking or financial services
- Strong interpersonal and communication skills
- Ability to build and maintain client relationships
- Track record of achieving sales targets
- Track record of delivering exceptional customer service
- Data analysis and problem-solving skills
- Ability to collaborate with cross-functional teams
- Ability to adapt to changing business requirements
- Organizational and time management skills
- Commitment to continuous learning and professional development
Responsibilities
- Develop and maintain strong client relationships
- Understand clients’ financial needs
- Provide tailored solutions
- Identify growth opportunities
- Cross-sell relevant products and services to existing clients
- Collaborate with internal teams to ensure seamless service delivery
- Contribute to sales strategies and initiatives
- Provide customer service
- Maintain accurate client interaction and transaction records
- Comply with policies, procedures, and regulatory requirements