Regional Product Expert
Xsolla is a video game commerce company that provides a suite of tools and services—including merchant of record payment processing, tax management, fraud prevention, compliance, refunds, dispute management, and end-user support—to help game developers and publishers launch, grow, and monetize their games globally. It serves video game developers, publishers, and studios of all sizes across global and regional markets.
About Xsolla
Xsolla connects the tools, systems, payments, and web shops used by the video games industry, positioning itself as a global merchant of record supporting over 1,000 payment methods and a cumulative audience of 50 million, with transaction fees around 5%. Its services include tax management, fraud monitoring and prevention, global and regional regulatory compliance, refund and dispute management, and end-user payment support. Xsolla's product lineup includes the Xsolla SDK for native in-app payments on side-loaded apps and alternative app stores, a Buy Button enabling link-out purchases from iOS mobile games in the U.S., and Web Shop for building customized, direct-to-consumer game storefronts. The company works with major gaming industry partners and clients such as Mytona, Ubisoft, MARVEL SNAP, and others, and highlights partner success stories, industry events, and its own culture and hiring initiatives on its site.
Skills
About the Role
You will partner closely with the local Sales team in China to make sure product knowledge, positioning, and value articulation come through clearly in every customer interaction. You will deliver localized enablement sessions, playbooks, and deal-support resources, and help ensure new product launches land well in the region while staying aligned with global product narratives. You will work with Sales and Product Growth Support leadership to spot and accelerate high-impact opportunities, and you will provide hands-on deal support, aligning customer requirements with product capabilities. You will act as a trusted advisor in deal strategy discussions, helping teams overcome objections and optimize monetization outcomes, and you will coordinate with Product and Engineering when technical blockers or unique partner requests arise. You will monitor and report on product adoption, deal velocity, and partner engagement, keep Salesforce and related systems accurate, and share recurring insights on regional trends and customer needs with leadership. You will contribute to business reviews, act as a liaison between regional field teams and Product leadership, and help ensure customer use cases and regional needs inform roadmap planning. You will also represent Xsolla's monetization products at customer and partner discussions, trade shows, or industry events, and provide qualitative intelligence to support market-entry decisions and pricing strategies.
Requirements
- Bachelor's degree or above, any major
- 3-5 years of experience in product/data analysis/business/presales related roles
- Experience in the PC and mobile gaming industry (development, publishing or platforms)
- Experience interacting with B2B clients and/or publishers
- Deep product insight ability, able to quickly understand highly complex products, business logic, and business models
- Strong interest in the gaming industry and third-party payment monetization models, awareness of D2C cases: Web Shops, external top-ups, in-game campaigns
- Result-oriented, with strong learning ability and stress resistance
- Strong English proficiency required for collaboration with global teams and international stakeholders
Responsibilities
- Partner with the local Sales team in China to ensure product knowledge, positioning, and value articulation are effectively communicated in all customer interactions
- Deliver localized enablement sessions, playbooks, and deal-support resources aligned with the global sales enablement strategy
- Support go-to-market readiness for new product launches and updates, ensuring local alignment with global product narratives
- Maintain awareness of regional competitive offerings and tailor enablement materials to local market needs
- Collaborate with Sales and Product Growth Support leadership to identify and accelerate high-impact opportunities
- Provide tactical deal support by aligning customer requirements with product capabilities and value propositions
- Serve as a trusted advisor in deal strategy discussions, helping teams overcome objections and optimize monetization outcomes
- Coordinate with Product and Engineering teams when unique partner requests or technical blockers arise
- Monitor and report on product adoption, deal velocity, and partner engagement within the Greater China region
- Coordinate with the Sales Team to ensure data accuracy within Salesforce and related systems
- Share recurring insights on regional trends, customer needs, and emerging opportunities with leadership
- Contribute to business reviews with structured data and qualitative feedback
- Act as a liaison between regional field teams and Product leadership to communicate partner feedback
- Participate in structured feedback loops to inform roadmap planning with customer use cases and regional needs
- Support documentation of use cases, blockers, and success stories
- Collaborate with Product Marketing on refining messaging and positioning for regional relevance
- Adopt and maintain best practices in tools and workflows such as Salesforce, Jira, internal dashboards, and AI-driven analytics
- Ensure consistent communication and coordination with counterparts in other regions
- Contribute to process improvements and tool optimization that enhance deal efficiency and data visibility
- Participate in global readiness meetings and feedback sessions
- Stay informed on local industry trends, competitor activities, and partner sentiment
- Represent Xsolla's monetization products in customer and partner discussions, trade shows, or industry events
- Provide qualitative intelligence to leadership to support market-entry decisions, product prioritization, and pricing strategies