Regional Product Expert, Japan
Xsolla is a video game commerce company that provides a suite of tools and services—including merchant of record payment processing, tax management, fraud prevention, compliance, refunds, dispute management, and end-user support—to help game developers and publishers launch, grow, and monetize their games globally. It serves video game developers, publishers, and studios of all sizes across global and regional markets.
About Xsolla
Xsolla connects the tools, systems, payments, and web shops used by the video games industry, positioning itself as a global merchant of record supporting over 1,000 payment methods and a cumulative audience of 50 million, with transaction fees around 5%. Its services include tax management, fraud monitoring and prevention, global and regional regulatory compliance, refund and dispute management, and end-user payment support. Xsolla's product lineup includes the Xsolla SDK for native in-app payments on side-loaded apps and alternative app stores, a Buy Button enabling link-out purchases from iOS mobile games in the U.S., and Web Shop for building customized, direct-to-consumer game storefronts. The company works with major gaming industry partners and clients such as Mytona, Ubisoft, MARVEL SNAP, and others, and highlights partner success stories, industry events, and its own culture and hiring initiatives on its site.
Skills
About the Role
You will support Sales, Product, Product Marketing, and Partners across Xsolla's monetization products, driving growth by enabling effective sales execution, supporting complex deals, and ensuring product readiness at the regional level. Acting as the local voice of the Monetization organization, you will gather market insights and partner feedback to inform global product and strategy decisions for Xsolla's PC and mobile offerings. This role is based out of the Japan office and is onsite.
Requirements
- 5+ years experience as a Product Owner, Product Manager, Product Evangelist or similar
- Experience in the PC and mobile gaming industry (development, publishing or platforms)
- Understanding of monetization models in the local market including Subscriptions and LiveOps
- Awareness of D2C cases: Web Shops, external top-ups, in-game campaigns
- Experience interacting with B2B clients and/or publishers
- JLPT N1 (native-level) or N2 (full working professional) Japanese language proficiency
- Strong English proficiency
Responsibilities
- Partner with the regional Sales team to ensure product knowledge, positioning, and value articulation are effectively communicated in all customer interactions
- Deliver localized enablement sessions, playbooks, and deal-support resources aligned with the global sales enablement strategy
- Support go-to-market readiness for new product launches and updates, ensuring local alignment with global product narratives
- Maintain awareness of regional competitive offerings and tailor enablement materials to local market needs
- Collaborate with Sales and Product Growth Support leadership to identify and accelerate high-impact opportunities
- Provide tactical deal support by aligning customer requirements with product capabilities and value propositions
- Serve as a trusted advisor in deal strategy discussions, helping teams overcome objections and optimize monetization outcomes
- Coordinate with Product and Engineering when unique partner requests or technical blockers arise
- Monitor and report on product adoption, deal velocity, and partner engagement within the region
- Coordinate with the Sales Team to ensure data accuracy within Salesforce and related systems
- Share recurring insights on regional trends, customer needs, and emerging opportunities with leadership
- Contribute to business reviews with structured data and qualitative feedback to guide prioritization and resource allocation
- Act as a liaison between regional field teams and Product leadership to communicate partner feedback
- Participate in structured feedback loops to ensure customer use cases and regional needs inform roadmap planning
- Support documentation of use cases, blockers, and success stories to help refine global product strategy
- Collaborate with Product Marketing on refining messaging and positioning for regional relevance
- Adopt and maintain best practices in tools and workflows including Salesforce Jira internal dashboards and AI-driven analytics
- Ensure consistent communication and coordination with counterparts in other regions to promote global alignment
- Contribute to process improvements and tool optimization that enhance deal efficiency and data visibility
- Participate in global readiness meetings and feedback sessions to share learnings and standardize execution
- Stay informed on local industry trends, competitor activities, and partner sentiment
- Represent Xsolla's monetization products in customer and partner discussions, trade shows, or industry events within the region
- Provide qualitative intelligence to leadership to support market-entry decisions, product prioritization, and pricing strategies