Product Operations General Builder
Ramp is an AI-powered financial operations platform for businesses, combining corporate cards, expense management, bill payments, accounting automation, procurement, travel, treasury, and related finance workflows.
About Ramp
Ramp is a privately held New York financial-services company founded in 2019. Its platform combines corporate cards, spend and expense management, bill payments, accounting automation, procurement, travel, treasury, and other financial-operations services. Ramp reports serving more than 70,000 companies.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own a problem space from investigation through execution and measurement. You will analyze customer and operational data, make recommendations, build practical AI-assisted tools and workflows, support launches, and coordinate cross-functional work to improve customer and business outcomes.
Requirements
- 2-6 years of experience in banking, private equity, consulting, product management, or business operations
- Quantitative reasoning and ability to work with messy data
- Customer research and product judgment
- Communication across technical and business teams
- Experience using AI tools to build or improve workflows
Responsibilities
- Own customer and operational outcomes
- Investigate customer conversations, operational observations, and data
- Make recommendations on process changes, automation, and product investments
- Build and improve AI-assisted tools and workflows
- Validate outputs and measure workflow impact
- Own operational readiness, enablement, and feedback collection
- Define metrics, resolve dependencies, and communicate decisions across teams
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Medical, dental, and vision insurance
- One Medical annual membership
- 401(k) employer match
- Fertility HRA
- Paid parental leave
- Pet insurance
- In-office meals and refreshments
- Relocation expense coverage to New York City or San Francisco