Product Manager
Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.
Funding history
Investors
About Decagon
Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own a major platform product area from discovery through launch and adoption. You will shape roadmaps, work with customers, write product specifications, and partner with engineering and design to deliver enterprise-ready AI capabilities.
Requirements
- Product management
- API
- Data model
- Architecture
- Product specification
- AI
- LLM
Responsibilities
- Shape the roadmap for core AI agent capabilities
- Work with customers to identify workflow improvements
- Translate ideas into product specifications
- Partner with engineering and design to launch features
Benefits
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits through Carrot
- Monthly wellness, lifestyle, and work-life balance stipend
- Daily office lunches and snacks
- Take-what-you-need vacation policy
