Product Design Lead
Tide is a UK-founded fintech business financial platform providing banking and financial-management services to small businesses and sole traders.
About Tide
Tide Platform Limited operates Tide, offering business accounts, payments, accounting and tax tools, savings, payroll, and business finance. Tide is FCA-authorised for electronic-money and payment services and is not itself a bank; its business bank accounts are provided through partner banks including ClearBank.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will define strategic objectives, prioritise product roadmap initiatives, and work with research, product, and engineering to reduce risk and create customer value. You will deliver tested, validated outcomes incrementally, monitor impact, and adjust where needed. You will champion design thinking, lead design reviews, and mentor a distributed team of product designers.
Requirements
- Minimum 7 years of relevant experience in UX Design or Product Design
- Experience in a scale-up or start-up SaaS company
- Experience leading a small Product Design squad or contributing to product design and launch in a fast-growing company
- Knowledge of Product Design methodologies, including Design Thinking and user-centred design
- Ability to work with Product Management and Engineering to define product strategy and OKRs
- Proficiency in leading design reviews and using Figma
- Experience with user testing and research methodologies
- Experience working in an agile scale-up environment
- Experience using data tools such as Looker, Heap, GA, or Hotjar to inform design
Responsibilities
- Define strategic objectives and goals with Product Managers, Technical Owners, and senior stakeholders
- Identify and prioritise product roadmap initiatives
- De-risk initiatives through research, product, and engineering collaboration
- Define success metrics and expected impact
- Deliver tested and validated outcomes incrementally
- Partner with Product Engineering to align delivery with the vision
- Improve ways of working to ensure quality member experiences
- Monitor customer impact and operational success and pivot when needed
- Champion design thinking and member-centric practices
- Lead and mentor a distributed team of Product Designers
- Develop actionable career goals for design talent
- Promote continuous improvement and collaboration across the team
Benefits
- 25 days paid annual leave
- 3 paid days off for volunteering or learning and development activities
- Extended maternity and paternity leave
- Personal learning and development budget of 500 EUR per year
- Additional health and dental insurance
- Mental wellbeing platform
- Fully covered Multisports card
- Food vouchers
- Office snacks, light food, and drinks
- Work-from-home equipment allowance
- Flexible working from home
- Sabbatical leave
- Share options
