Product Design Lead Digital Experience Design
Scotiabank is an international bank offering personal, business and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets services. Its clients include individuals, businesses, corporations, institutions and investors across Canada, the United States, Mexico, Latin America, Europe and Asia Pacific.
About Scotiabank
Scotiabank, also known as The Bank of Nova Scotia, provides a broad range of financial products and services, including deposit accounts, credit cards, lending, mortgages, insurance, investments, wealth management, private banking, corporate and investment banking, capital markets, foreign exchange, financing, advisory services and transaction banking. The organization serves personal banking customers, small and mid-sized businesses, commercial clients, corporate and institutional clients, and investors through its global network.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You lead product design for assigned digital journeys by defining experience direction, designing scalable web and mobile interactions, shaping information architecture, driving design quality, translating research into recommendations, supporting design systems, influencing product strategy, and mentoring designers.
Requirements
- 8+ years of experience in digital product design, UX, interaction design, service design, or a related discipline
- 3+ years of design leadership experience
- Post-secondary education in design, human-computer interaction, digital media, technology, or a related field, or equivalent practical experience
- Experience defining product design direction, interaction models, information architecture, and experience frameworks
- Experience leading discovery and design through ambiguity
- Experience with design critiques, accessibility checks, design QA, stakeholder presentations, and design systems
- High proficiency with Figma, including components, variants, prototyping, documentation, and developer handoff
- Strong analytical and systems-thinking skills
- Exceptional communication, facilitation, storytelling, and stakeholder management skills
- Working knowledge of Agile, Lean, dual-track product development, WCAG/AODA accessibility standards, inclusive design, and design maturity practices
- Portfolio demonstrating end-to-end product design and shipped digital experiences
- Understanding of responsive web, iOS, Android, accessibility implications, and front-end implementation considerations
Responsibilities
- Define product design direction for assigned product journeys
- Lead multi-channel experience design across web and native mobile experiences
- Shape information architecture and navigation strategy
- Drive design quality through critiques and quality standards
- Partner with Research, Product, Technology, and Content Design on discovery
- Translate research evidence into actionable design recommendations
- Support adoption of design systems, standards, and reusable patterns
- Influence product strategy and roadmaps through cross-functional partnership
- Mentor designers and facilitate workshops
- Build capability in accessibility, prototyping, and human-centered design