Procurement Product Activation Manager
Ramp is an AI-powered financial operations platform for businesses, combining corporate cards, expense management, bill payments, accounting automation, procurement, travel, treasury, and related finance workflows.
About Ramp
Ramp is a privately held New York financial-services company founded in 2019. Its platform combines corporate cards, spend and expense management, bill payments, accounting automation, procurement, travel, treasury, and other financial-operations services. Ramp reports serving more than 70,000 companies.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Own procurement implementations from close-won through go-live for Commercial and upper Mid-Market accounts. Map workflows, configure future-state processes, guide CFOs and finance stakeholders through change management, activate bundled Bill Pay, provide product feedback, and support configuration questions during sales and expansion.
Requirements
- Procure-to-pay experience, including purchase order creation, approval routing, invoice matching, and ERP synchronization
- Experience configuring or managing procurement processes
- Confidence managing customer discovery and multiple decision-makers
- Strong follow-through across multiple implementations
- Ability to work independently in a constantly changing product environment
- Ability to distinguish user error, training gaps, and product limitations
- Experience with procurement software implementation, solutions, or customer success
- Familiarity with NetSuite, QuickBooks, or other ERP systems
- Consulting or structured discovery experience
Responsibilities
- Own procurement implementation for Commercial and upper Mid-Market accounts from close-won through go-live
- Map procurement workflows with CFOs, finance operations, IT, and legal stakeholders
- Design future-state procurement processes through change management
- Activate Bill Pay when bundled with procurement
- Provide structured product feedback to Engineering and Product
- Partner with Account Executives and Account Managers on configuration questions
- Manage 50–60 active implementations per quarter
- Improve implementation processes, playbooks, feedback loops, or configuration templates
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Medical insurance
- Dental insurance
- Vision insurance
- One Medical annual membership
- 401(k) with employer match
- Fertility HRA
- Parental leave at 100% pay
- Pet insurance
- In-office lunch, snacks, and drinks
- Relocation support to NYC or San Francisco