Procurement Product Activation Manager

2 hours agoSeniorSalary: 138K - 210KNew York, NY (HQ); Remote (US); San Francisco, CA Hybrid Full Time Customer Support Jobs by Ramp

Skills

Activation Change Management Consulting Erp Implementation Invoice Matching Netsuite P2p Procurement Purchase Order Purchasing Quickbooks

Candidate Availability

Hybrid · Canada · Required Hybrid · New York · Required Hybrid · New York City · Required Hybrid · San Francisco · Required Remote · United States · Required Hybrid · Required

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own procurement implementations from close-won through go-live for Commercial and upper Mid-Market accounts. You will map workflows, configure future-state processes, guide CFOs and finance stakeholders through change management, activate bundled Bill Pay, provide product feedback, and support configuration questions during sales and expansion.

Requirements

Procure-to-pay experience, including purchase order creation, approval routing, invoice matching, and ERP synchronization
Experience configuring or managing procurement processes
Confidence managing customer discovery and multiple decision-makers
Strong follow-through across multiple implementations
Ability to work independently in a constantly changing product environment
Ability to distinguish user error, training gaps, and product limitations
Experience with procurement software implementation, solutions, or customer success
Familiarity with NetSuite, QuickBooks, or other ERP systems
Consulting or structured discovery experience

Responsibilities

Own procurement implementation from close-won through go-live
Map procurement workflows with CFOs, finance operations, IT, and legal stakeholders
Design future-state procurement processes through change management
Activate Bill Pay when it is bundled with procurement
Provide structured product feedback to Engineering and Product
Partner with Account Executives and Account Managers on configuration questions
Manage 50–60 active implementations per quarter
Improve implementation processes, playbooks, feedback loops, or configuration templates

Benefits

Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
Medical insurance
Dental insurance
Vision insurance
One Medical annual membership
401(k) with employer match
Fertility HRA
Parental leave at 100% pay
Pet insurance
In-office lunch, snacks, and drinks
Relocation support to NYC or San Francisco