Principal Product Manager Console
Lambda is an AI infrastructure company providing GPU supercomputers and cloud capacity for AI training and inference.
About Lambda
Lambda, Inc. builds and operates AI-focused compute infrastructure, including single-tenant Superclusters, deployable 1-Click Clusters, and on-demand GPU Instances for researchers, enterprises, and hyperscalers.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the console as a unified product surface across cloud services. You will define navigation, identity, permissions, interaction, and resource standards; align the console with APIs and command-line tools; improve onboarding and expert workflows; gather customer evidence; write precise requirements; coordinate launches; and measure outcomes.
Requirements
- 10+ years of product management experience
- Experience owning a customer-facing console, dashboard, or developer surface for a cloud, infrastructure, or developer platform
- Experience shipping interaction patterns, design systems, or surface standards adopted by other teams
- Experience unifying separately built product surfaces
- Cloud infrastructure knowledge including identity, permissions, quotas, regions, capacity, telemetry, and billing
- Knowledge of access control models for organizations, teams, projects, roles, and API keys
- Experience using research and instrumentation to resolve user-experience decisions
- Ability to turn ambiguous inputs into product definitions for multiple teams
- Strong written communication and decision-making skills
Responsibilities
- Own the console product definition, priorities, and sequencing
- Define navigation, identity, permissions, resource naming, states, errors, and empty-screen standards
- Run reviews for console work before release
- Align the console with APIs, command-line tools, and infrastructure as code
- Own onboarding and expert workflows, including instrumentation and access controls
- Research customer problems through support tickets, escalations, and session data
- Write requirements, user stories, and acceptance criteria
- Partner with service product managers to coordinate launches
- Set launch criteria for documentation, in-product guidance, support readiness, and accessibility
- Define success metrics and iterate using completion rates, time to first result, and support load
- Make and document decisions on contested tradeoffs
Benefits
- Cash and equity compensation
- Health, dental, and vision coverage for employees and dependents
- Wellness and commuter stipends for select roles
- 401k plan with 2% company match for USA employees
- Flexible paid time off
- Work from home one day per week