Head of Product Credit Outcome
Tide is a UK-founded fintech business financial platform providing banking and financial-management services to small businesses and sole traders.
About Tide
Tide Platform Limited operates Tide, offering business accounts, payments, accounting and tax tools, savings, payroll, and business finance. Tide is FCA-authorised for electronic-money and payment services and is not itself a bank; its business bank accounts are provided through partner banks including ClearBank.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the Credit Outcome strategy, roadmap, and north-star metric across markets. You will prioritize product investments, lead product leaders, establish planning and review rhythms, partner with engineering and cross-functional stakeholders, use analytics and experimentation to improve outcomes, and identify AI automation opportunities.
Requirements
- 8+ years of product management experience
- 3+ years leading product managers or product leads
- Commercial acumen
- Funnel analytics
- Experimentation
- Business intelligence tools
- Technical fluency with APIs, integrations, and data flows
- Experience influencing senior stakeholders across functions and regions
- Lending, credit marketplace, fintech, or regulated financial services experience is preferred
- Experience building products across multiple markets is preferred
Responsibilities
- Set the strategy and roadmap to improve first credit outcomes
- Prioritize investments across routing, human connection, integrations, and decisioning
- Make product trade-offs across markets
- Hire, coach, and develop Product Leads and Senior Product Managers
- Establish accountable product manager and engineering manager ownership
- Run planning, OKRs, and reviews
- Partner with the Engineering Director on roadmap, capacity, and technical investment
- Align Design, Data, Risk and Compliance, Commercial, and Operations stakeholders
- Use funnel analytics and experiments to identify friction and measure impact
- Identify automation and AI opportunities to improve conversion and efficiency
Benefits
- Share options
- Annual leave in addition to bank holidays
- Paid maternity, paternity, and adoption leave
- Paid and unpaid sabbatical leave options
- Private family health insurance with OPD coverage and top-up options
- Life and accident cover
- Therapy sessions, courses, meditations, and workshops
- Paid volunteering and development days
- Annual learning and development budget
- Work abroad for up to 90 days annually
- Home office setup contribution
- Laptop ownership program
- Office snacks, coffee, tea, and lunch depending on location