Principal Business Operations Pro
Payward, Inc. is the parent company and operating platform behind Kraken and a portfolio spanning trading, custody, payments, lending, tokenized assets, onchain finance, and benchmarks.
Funding history
Investors
Projects
About Payward, Inc.
Payward operates unified financial infrastructure across crypto and traditional markets, including shared liquidity, risk and margin systems, collateral and settlement, compliance, and licensing. Its first-party portfolio includes Kraken, Kraken Pro, NinjaTrader, Breakout, xStocks, Payward Services, CF Benchmarks, Reap, Krak, Kraken Prime, Kraken OTC, Kraken Custody, and Bitnomial.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will establish operating rhythms, business reviews, reporting systems, and roadmap coordination. You will lead cross-functional initiatives, frame decisions with KPI insights, triage inbound requests, identify operational bottlenecks, and partner with stakeholders to improve product experiences.
Requirements
- 5–7 years of experience in business operations, product operations, strategy, consulting, or similar roles
- Project management
- Data interpretation using dashboards, KPIs, and financial and operational metrics
- Communication across executive and cross-functional audiences
- Organization and execution
- Cross-functional collaboration with product, engineering, compliance, legal, finance, and marketing
Responsibilities
- Build operating rhythms, reviews, and forums
- Lead cross-functional projects
- Support leadership decision-making with KPIs and risk insights
- Maintain reporting, business review, roadmap, and initiative systems
- Scope and launch new initiatives
- Prepare executive updates and strategic materials
- Triage inbound requests and ensure follow-through
- Identify operational bottlenecks and propose improvements
- Use business intelligence to support product managers and leadership
- Partner with Compliance and Legal to improve product experience
Benefits
- Equity
- Bonus
- Wellness allowance
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
