Pre-Sales Engineer
Taurus is an enterprise-grade digital asset infrastructure provider offering custody, tokenization, and trading solutions through a fully integrated, modular platform. It serves systemic banks, financial institutions, exchanges, liquidity providers, and other regulated entities looking to launch and scale digital asset services.
Projects
About Taurus
Taurus offers a unified, modular platform covering custody (Taurus-PROTECT), tokenization (Taurus-CAPITAL), trading (Taurus-PRIME), and collateral & settlement (Taurus-NETWORK) for digital assets. The platform supports cryptocurrencies, tokenized securities (equity, debt, funds), stablecoins, tokenized deposits, and CBDCs, with defense-in-depth security, hot/warm/cold storage, and support for public and permissioned blockchains including EVM and non-EVM smart contracts. Taurus-NETWORK operates the largest interbank settlement and collateral management system, connecting banks, exchanges, and liquidity providers with zero network operator counterparty risk. The company is regulated (FINMA, DORA compliant) and scrutinized like a bank, and counts systemic banks and major financial institutions such as Deutsche Bank, CACEIS, and Misyon Bank among its customers and partners.
Skills
About the Role
You will be a hands-on technical architect on the global Solutions Engineering team, acting as the bridge between the engineering teams and your client's technical staff, including IT, system administration, database, engineering, and devops teams. You will work closely with customers and partners to provide creative solutions, successfully deliver implementations, and offer resilient, high quality services. You will define requirements, brainstorm solutions, develop roadmaps, improve systems architecture, and design features with teams across your client's organization, from IT and business stakeholders to non-technical end-users.
Requirements
- 8+ years of hands-on technical experience integrating products (using/debugging APIs, kubernetes deployments, network issues) in complex environments and organizations, financial services a plus
- Proven experience as a technical Solutions Architect, Solutions Engineer/Pre-Sales Engineer, Technical Account Manager or equivalent history of increasing customer satisfaction, adoption, and retention
- Proven experience with corporate IT environments and frameworks such as virtualization, VDI, backup and application management
- Proven experience in various DevOps build and testing processes, release management, and product lifecycle management
- Strong knowledge of modern DevOps tooling: Linux, Kubernetes, Openshift, Docker, Ansible, Terraform, Python, YAML, Shell
- Ability to deploy both simple and complex solutions and integrate them into existing production environments
- Knowledge/experience in database management (SQL) and software development, preferably in Go, Java, or Python
- Impeccable written and verbal communication skills
- Willing to travel regularly to visit customers
Responsibilities
- Deliver a variety of technology services to customers, covering the full product offering lifecycle including hands-on technical deployments, configurations, knowledge transfer, software upgrades, maintenance and deprecation
- Lead the planning, installation and integration of Taurus solutions in physical, virtual or hybrid IT environments
- Deliver advanced hands-on technical professional services such as product customization, integration, upgrades and troubleshooting in customer environments
- Maintain and support overall relationships with customers to increase adoption and ensure retention and satisfaction
- Establish trusted relationships with each customer as a strategic advisor
- Work with customers to continuously improve Taurus's offering and learn customers' needs and requirements
- Advocate customer needs and issues across Taurus
- Ensure knowledge transfer on all aspects of Taurus products to partners and customers
- Work closely with the engineering team to quickly resolve client issues and drive post-sales customer satisfaction
- Organize and improve technical and user documentation for customers
Benefits
- Hybrid remote work and flexible working hours
- State-of-the-art technology and IT infrastructure