People Programs Manager
Wave is a mobile money company reinventing financial services across Africa. It lets users deposit, withdraw, and pay bills for free, send money for a 1% fee, and buy airtime instantly, serving everyday consumers who need affordable, accessible banking.
Funding
Projects
About Wave
Wave offers mobile money services designed to make banking modern and affordable, primarily for underserved populations across Africa. Its core product allows users to deposit and withdraw money for free, pay bills for free, send money to anyone for only 1%, and buy airtime instantly, backed by toll-free customer support and strong security. Wave operates across numerous African markets including Burkina Faso, Cameroon, Cote d'Ivoire, DRC, Gambia, Malawi, Mali, Niger, Senegal, Sierra Leone, and Uganda, with a global team building what it describes as 'the future of money, Africa-first.' The company emphasizes a distinct hiring philosophy and culture rooted in transparency, mission-driven work, honesty, and rapid iteration, serving individual consumers and agents who rely on Wave for everyday financial transactions.
Skills
About the Role
You'll own and scale Wave's people programs, making sure rotators are set up for success, interns have a meaningful experience, and employees on assignment are thriving. You'll manage end-to-end cohort management, oversee the intern lifecycle, support employees on short and long term assignments, and continuously improve program design based on feedback and data.
Requirements
- Minimum of 5 years of experience in a HRBP, Project Management or Recruiting role - ideally with exposure to projects or programs
- Great interpersonal skills - can engage senior leadership and understands cultural dynamics
- Clear, direct communicator - written and verbal
- Structure and follow through - you close loops and know where everything stands at any given time
- Comfortable with ambiguity
- Fluency in English and French is a strong requirement
- Based in one of Wave's operating markets
Responsibilities
- Run end-to-end cohort management for the Cross-Departmental Rotation Program across SN, CI, The Gambia, and new markets
- Manage the full cycle - role canvassing, applications, interviews, onboarding, monthly check-ins, evaluations, and outcomes
- Maintain scoring consistency and fairness across cohorts
- Continuously improve the program based on feedback and data
- Own the Undergraduate Internship Program across Opcos - from department liaison and hiring, through onboarding, guardian management, and offboarding
- Make the intern experience immersive, structured, and worthwhile
- Track and report on productivity impact and intern feedback
- Help make STA and LTA assignments appealing - from offer alignment and benefits, to deployment logistics and check-ins
- Work with People Partners to ensure employees on assignment are properly supported and policies are applied consistently across markets
- Flag gaps, edge cases or policy questions early and propose solutions
- Keep program guidelines current and documented
- Identify new program opportunities and own the expansion of existing programs
- Run design review sessions with stakeholders to stress-test program changes before they go live
- Partner with Employer Branding and Talent to amplify programs
