People Operations Generalist
Notion is an AI workspace for capturing team knowledge, finding answers, and automating work with agents.
Funding history
About Notion
Notion Labs, Inc. operates a collaborative workspace that combines documents, knowledge management, databases, projects, search, and AI-enabled automation. Its developer platform provides an API for connecting workspaces to external tools and automating workflows.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will provide operational support throughout the employee lifecycle. You will process HRIS transactions, maintain accurate employee records, resolve Tier 1 support requests, coordinate benefits and mobility cases, support compliance audits, work with internal and external partners, and improve People Operations processes.
Requirements
- 2+ years of People Operations, benefits administration, global mobility coordination, or service operations experience
- Workday
- Employee data management
- Employee lifecycle administration
- Reporting
- Case management
- Ticketing system
- Zendesk or ServiceNow
- SOP documentation
- Operational reporting
- Data accuracy
- Metrics
- Triage
- Prioritization
- Process improvement
Responsibilities
- Process HRIS and employee-lifecycle transactions and maintain accurate People data
- Provide Tier 1 support and resolve employee requests through the ticketing system
- Coordinate benefits transactions, compliance workflows, and issue resolution
- Initiate and track immigration and relocation cases
- Resolve routine cases and escalate exceptions or sensitive matters
- Coordinate with Global Mobility, Recruiting, Legal, Finance, People Partners, and IT
- Maintain employee files and support compliance audits
- Support process-improvement projects and employee experience initiatives
Benefits
- Equity