People Operations Generalist
Modal Labs, Inc. operates Modal, a serverless cloud and AI infrastructure platform for developers running inference, training, batch processing, and isolated sandboxes.
Maintainer signals as of 9/25/2026
Funding history
About Modal
Modal provides code-first, elastic CPU/GPU compute infrastructure for AI workloads, including model inference, fine-tuning and training, large-scale batch jobs, and secure ephemeral execution environments.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will support the employee lifecycle from offer acceptance through offboarding. You will improve onboarding, respond to employee questions, maintain self-service resources, support people-program and policy rollouts, organize employee experience programs, and process employee changes and compliant files accurately.
Requirements
- At least 2 years of People Operations experience
- Experience building and documenting HR processes
- Written communication skills
- Experience managing employee data accurately and discreetly
- Ability to manage competing priorities and details
Responsibilities
- Own and improve new-hire onboarding
- Serve as a first point of contact for employee questions and route complex issues
- Maintain self-service resources and FAQs
- Support people-program and policy rollouts
- Help deliver employee experience programs and events
- Process promotions and equity refreshes
- Prepare updated employment letters and maintain compliant employee files
Benefits
- Equity