Partnerships Account Manager

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

Series ERecently funded0 current maintainers0 active leadsTeam intelligence

Maintainer signals as of 9/25/2026

San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will activate and enable product, strategic, and channel partners. You will improve partnership systems and resources, coordinate cross-functional launches and co-sell programs, run partner engagement activities, and use reporting to improve partner health and performance.

Requirements

  • Six or more years of partnership management, partner programs, partner success, ecosystem operations, or program management experience
  • Experience launching and scaling strategic partnerships
  • Cross-functional operating, communication, analytical, and project management skills
  • Knowledge of APIs, integrations, and technical product concepts
  • Knowledge of modern AI tools and workflows

Responsibilities

  • Drive partner onboarding, enablement, certification, governance, and operational support
  • Build partnership systems, playbooks, processes, and partner resources
  • Coordinate cross-functional product launches, integrations, and joint go-to-market programs
  • Plan and execute partner engagement, governance, webinars, QBRs, and events
  • Build reporting for partner activation, engagement, pipeline contribution, and revenue

Benefits

  • Unlimited paid time off
  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity plans