Operations Staff
Taiwan-based digital-asset services group founded in 2013, operating crypto brokerage and exchange platforms, payments, a Web3 wallet, institutional services, and enterprise blockchain infrastructure.
Funding history
Projects
About MaiCoin Group
MaiCoin Group is the operating brand and umbrella group associated with Modernity Financial Holdings, Ltd. Its first-party materials identify Modernity Financial Technologies, AMIS Technologies, and MaiCoin Technologies within the group structure. Current services include MaiCoin, MAX Exchange, MaiCoin Pay, Qubic Wallet, MaiCoin Business, AMIS Custody Solution, and Qubic Creator. The group reports more than one million users and maintains active trading, support, compliance, enterprise, and educational operations.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will welcome customers at the store, explain products and services, answer questions, resolve problems, demonstrate web and mobile functions, and guide customers through account opening. You will manage visitor flow, support outdoor events, introduce speakers at seminars, and handle other tasks assigned by your supervisor. The role requires rotating shifts, five scheduled workdays per week including weekends, and occasional event support outside the area.
Requirements
- Proactive, energetic, and positive attitude
- Careful work and patience with customers
- Good communication skills
- Retail customer service experience
- Availability to support events outside the area 1–2 times per year
- Basic knowledge of blockchain and cryptocurrency is a plus
- Cryptocurrency trading experience is a plus
- Basic computer skills
Responsibilities
- Welcome customers at the store
- Explain products and services
- Answer customer questions and resolve problems
- Demonstrate web and mobile functions
- Guide customers through account opening
- Manage and direct store visitor flow
- Support outdoor events
- Introduce speakers at seminars
- Perform other tasks assigned by the supervisor
Benefits
- Overtime pay for covering additional shifts