Operations Facilitator Pilot Support Team

Figure is an AI robotics company developing general-purpose humanoid robots and its Helix vision-language-action AI system.

San Jose, United States
About Figure

Figure develops and deploys general-purpose humanoid robots for commercial and household tasks. Its current Figure 03 robot is powered by Helix, an onboard generalist vision-language-action model; the company also operates the Index data-collection service.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will stage and assign pilot teleoperation kits, prepare robots for data collection, verify hardware readiness, and maintain equipment inventory. You will coordinate shift readiness, identify equipment issues, support teardown and resets between shifts, and follow equipment and robot maintenance procedures.

Requirements

  • Organization and attention to detail
  • Ability to work in a fast-paced, hands-on environment
  • Ability to stand and move for 8+ hours per shift
  • Ability to work varying shifts, including nights
  • Mechanical or equipment-handling aptitude

Responsibilities

  • Sort, assign, and stage pilot teleoperation kits before each shift
  • Prepare robots for data collection through hardware bring-up checks and readiness verification
  • Track and maintain equipment inventory across shifts
  • Coordinate with shift leads to ensure pilots are equipped and ready at shift start
  • Identify and flag equipment issues before they affect data collection
  • Support teardown, reset, and organization between shifts
  • Follow equipment and robot maintenance procedures
Operations Facilitator Pilot Support Team at Figure | JobStash