Online Community Manager

HeyGen is an AI video platform for creating avatar-led videos, generating videos from prompts, and translating video with lip sync.

Los Angeles, United States
About HeyGen

HeyGen Technology Inc. provides AI video creation software and APIs, including AI avatars, video generation, translation/localization, and real-time avatar capabilities.

View jobs by HeyGen

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will manage daily community activity across Discord, Reddit, and other platforms. You will create campaigns and recurring programs, support a constructive environment, build advocate relationships, amplify member work, and share community feedback with product and marketing.

Requirements

  • 3+ years managing Discord and/or Reddit communities
  • Community engagement
  • End-to-end community project management
  • Online community experience
  • Internet culture
  • Communication
  • Community campaign execution

Responsibilities

  • Grow and manage Discord engagement and interactions
  • Build a helpful and relevant Reddit presence
  • Build relationships with creators, contributors, and advocates
  • Launch community campaigns, challenges, prompts, and showcases
  • Develop recurring threads, events, and creator spotlights
  • Manage day-to-day community activity across platforms
  • Plan and maintain a content and engagement rhythm
  • Support a safe, inclusive, and constructive environment
  • Highlight user work and stories
  • Identify and grow community advocates
  • Identify community trends, insights, and opportunities
  • Share community learnings with product and marketing teams
  • Continuously improve community engagement
Online Community Manager at HeyGen | JobStash