Office Manager
Wave Mobile Money is a financial technology company providing affordable mobile money services across Africa. Its offerings include money transfers, deposits and withdrawals, bill payments, airtime purchases, merchant payments, collections, bulk payments, and checkout APIs.
Funding
Projects
About Wave Mobile Money Inc.
Wave Mobile Money builds and operates a mobile financial network intended to help make Africa the first cashless continent. Its consumer services enable users to deposit and withdraw money, send funds, pay bills, buy airtime, and access customer support through mobile applications and agents. Wave Business provides bulk payments, in-person merchant payments, cash collection tools, a business portal, and checkout APIs. The company serves consumers, agents, merchants, businesses, and other clients across multiple African countries.
Skills
About the Role
You will oversee the daily operations of our office in Côte d'Ivoire, playing a key role in maintaining efficiency by managing administrative tasks, vendor relations, and providing general support to the team. You will coordinate general office operations, supervise and coach office management employees, and implement administrative systems and procedures. You will organize domestic and international travel, manage the office budget, and keep health and safety policies up to date. You will own the purchase of office supplies, equipment, and furniture, draft contracts and management reports, and coordinate with maintenance companies to keep the office clean and safe. You will also report office progress to senior management and work with them to improve office operations and procedures.
Requirements
- 5+ years of experience in a similar position
- Degree or professional training in Administration or logistics
- Excellent command of written and spoken French and English
- Strong administrative and organizational skills with a proven track record of managing complex office environments
- Proven track record of dealing with external vendors and negotiating costs
- Work authorization in Côte d'Ivoire
Responsibilities
- Oversee and coordinate general office operations on a day-to-day basis
- Supervise, mentor, train, and coach office management employees and delegate assignments
- Implement and maintain procedures and office administrative systems
- Coordinate domestic and international travel, including flights, hotels, and car rentals
- Manage the office budget
- Ensure health and safety policies are up to date
- Own the purchase of office supplies, equipment, and furniture and maintain adequate stock levels
- Draft new contracts, write office management playbooks, create presentations and management-level reports
- Organize with maintenance companies to keep the office clean and safe and appliances in good working condition
- Report office progress to senior management and improve office operations and procedures
Benefits
- Generous health care insurance for yourself and your dependents
- Generous parental leave policies (26 weeks for mothers and 4 weeks for fathers)
- Subsidized child care when you return to work
- Subsidized gym memberships and fitness classes
- Airtime reimbursement
- Free food
