Office Manager
Wave Mobile Money is a financial technology company providing affordable mobile money services across Africa. Its offerings include money transfers, deposits and withdrawals, bill payments, airtime purchases, merchant payments, collections, bulk payments, and checkout APIs.
Funding
Projects
About Wave Mobile Money Inc.
Wave Mobile Money builds and operates a mobile financial network intended to help make Africa the first cashless continent. Its consumer services enable users to deposit and withdraw money, send funds, pay bills, buy airtime, and access customer support through mobile applications and agents. Wave Business provides bulk payments, in-person merchant payments, cash collection tools, a business portal, and checkout APIs. The company serves consumers, agents, merchants, businesses, and other clients across multiple African countries.
Skills
About the Role
You will oversee the daily operations of our office in the Gambia, keeping everything running smoothly and efficiently. You will supervise, mentor, and coach office management employees while delegating assignments for maximum productivity. You will coordinate domestic and international travel, manage the office budget, and keep health and safety policies up to date. You will own purchasing of office supplies, equipment, and furniture, draft contracts and management reports, and work with maintenance companies to keep the office clean and safe. You will report office progress to senior management and help improve office operations and procedures.
Requirements
- 5+ years of experience in a similar position
- Degree or professional experience in Administration or logistics
- Excellent command of written and spoken English
- Fluent Wolof
- Strong administrative and organizational skills with a proven track record managing complex office environments
- Proven track record of dealing with external vendors and negotiating costs
- Work authorization in the Gambia
Responsibilities
- Oversee and coordinate general office operations on a day-to-day basis
- Supervise, mentor, train, and coach office management employees
- Implement and maintain office administrative systems and procedures
- Coordinate domestic and international travel including flights, hotels, and car rentals
- Manage the office budget
- Ensure health and safety policies are up to date
- Own the purchase of office supplies, equipment, and furniture and maintain stock levels
- Draft contracts, write office management playbooks, and create presentations and reports
- Coordinate with maintenance companies to keep the office clean, safe, and in good working condition
- Report office progress to senior management and improve office operations
Benefits
- Generous health care insurance for you and your dependents
- Generous parental leave (26 weeks for mothers and 4 weeks for fathers)
- Subsidized child care
- Subsidized gym memberships and fitness classes
- Airtime reimbursement
- Free food